REFUND POLICY
1. Overview
At AutoRamps.com, customer satisfaction is our priority. If you’re not entirely satisfied with your purchase, we’re here to help.
2. Eligibility for Refund
- Products must be returned within 30 days of delivery.
- Items must be unused, in the same condition you received them, and in original packaging.
3. Non-Refundable Items
- Items damaged through misuse or accident.
- Final-sale or clearance items (clearly marked).
4. How to Request a Refund
- Email team@autoramps.com with your order number and reason for return.
- We’ll send you a Return Merchandise Authorization (RMA) and instructions.
- Ship the item back at your expense (unless the return is due to our error).
5. Processing Refunds
- Once we receive the product, we’ll inspect it and notify you.
- Approved refunds will be issued to your original payment method within 7 business days.
6. Exchanges
- Want a different size or model? Email us to coordinate an exchange—subject to availability.